Brazilian wheelchair customers report prejudice and lack of accessibility on flights: ‘We’re at all times forgotten’ | Tourism & Journey

The picture of quadriplegic passenger Victoria Brignell for 1h30 alone on a airplane, ready for a crew to take away her, reverberated around the globe days in the past. London’s Gatwick Airport apologized for the incident and described the remedy as “unacceptable”.

However what occurred to the British lady just isn’t an remoted incident and is commonly a part of the routine of individuals with disabilities, says São Paulo businesswoman Andrea Schwarz, a reference for lectures on the inclusion of individuals with disabilities within the labor market .

Andrea has been a wheelchair consumer for 22 years and has traveled to 40 nations and has had difficulties more often than not. On a flight overseas, she was left alone on the airplane, just like the British lady, for over an hour till she may very well be eliminated.

“My husband was with me and the chair was within the basement. When the airplane landed, he needed to go to the door of the airplane to assemble the seat and get me out,” he says.

“So, as quickly because the airplane landed, he took off. When he got here again to select me up, they would not let him in, claiming it was a safety order. He then defined that he needed to decide me up and I needed to go alone, ready. It took an hour and a half for them to carry a chair and take me away. In different phrases, we’re at all times forgotten.”

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Andrea recollects a nasty expertise when she traveled from São Paulo to Brasília to offer a lecture. “There have been lots of people in want they usually did not know tips on how to act,” he recollects. “There was no ambulance [espécie de caminhão com um container que sobe e desce para levar a pessoa até a porta lateral da aeronave]† So there was a delay for everybody to get in.”

Ambulift within the courtyard of the Sao Paulo – Cumbica Worldwide Airport (GRU), in Guarulhos, in a 2017 picture — Photograph: Celso Tavares/G1

“After we arrived, the captain did not inform me that he needed to apologize for the delay as a result of there have been a whole lot of passengers with particular wants on the flight and that is why it was delayed? It was our fault…”, complains Andrea.

“A quadriplegic buddy of mine known as this commander and requested him by no means to repeat that, which is one thing that reinforces prejudice,” he teaches.

“It is the setting that should change. The setting is flawed as a result of it does not give us the fitting to return and go.”

Andrea Schwarz reveals on social networks how a wheelchair consumer travels. Within the picture, her husband places her in a particular seat that enables her to go down the aisle of the airplane. — Photograph: Private archive

Regulation scholar Karla Caroline Barbosa, 34, lives in Recife and says she has additionally been on a airplane ready for somebody to select her up.

“In March I got here from Maceió to Recife after I sat on the airplane for greater than half-hour ready for the seat. Then they requested if I minded being carried away. I mentioned no as a result of I needed to get off the airplane. It occurs loads,” he says.

For Andrea, the wheelchair is the principle concern when touring by airplane.

†[A cadeira] it’s not an object, however my technique of locomotion. And it is occurred a thousand occasions that it is damaged, the tire has blown… And when it occurs, the airline desires to lend theirs, nevertheless it’s no use, as a result of my seat is made for my physique,” he justifies “120 days to get a brand new one. So you make the journey unfeasible.”

crawled up the steps

Katya Hemelrijk da Silva needed to climb the steps to board after a flight between Foz do Iguaçu (PR) and São Paulo, the place she lives. The case befell in December 2014 and attracted consideration on social media on the time.

“After I acquired in, the lady mentioned the supervisor needed to speak to me. He gave me three options: both they might carry me on the arm, or they might take me in their very own seat, with two carrying me, or I must ready for the following flight, that might give time to cost the system [que funciona como elevador portátil]”, he says. She turned down all three choices.

Katya posted on the Web the picture during which she appears to be sitting on the steps of the airplane, speaking concerning the problem of boarding — Photograph: Replica / Web

Katya says she determined to crawl up the steps as a result of it was the most secure methodology. “If somebody carried me it might be my man, however even then it is not the best resolution. The steps had been slippery with the serenity. And since I’ve this ‘glass bones’ drawback, anyway, a way rougher, hurts me in the long run,” he defined on the time.

And it wasn’t the primary time she needed to board a airplane like this: “In 2008 I needed to drag myself on my honeymoon to Maceió. Do you keep in mind the scenario?”.

Decision 280 of the Nationwide Civil Aviation Company (ANAC) of 2013 requires airports and airways to abide by sure guidelines to enhance service to passengers in want of particular care, whether or not they’re disabled, aged, or these with momentary disabilities. have a limitation.

These individuals are most popular when boarding and alighting. And in accordance with the foundations, for instance, the tools for boarding and alighting should be made accessible by the airport and airways can cost for its use.

And firm workers are solely allowed to move the passenger in excessive circumstances, equivalent to an emergency evacuation of the plane.

Andrea Schwarz makes use of a conveyable elevator to board a flight. Boarding and disembarkation services should be organized by the airport

Eight years after dragging herself down the steps, Katya Silva says she hasn’t skilled comparable conditions once more, however understands that there’s nonetheless loads to enhance when it comes to accessibility at airports.

“The very fact of being carried could be very uncomfortable and to hurry up the method and never make individuals wait, we topic ourselves to uncomfortable conditions and have thought of it. We’re removed from the best world in aviation, in transport as an entire. We have to change this state of affairs,” he says.

Even with unhealthy experiences, Karla Barbosa says she by no means considered going anyplace due to the shortage of accessibility.

“The scenario embarrasses me, nevertheless it’s not sufficient to paralyze me. If I did not ignore this or nonetheless do not consider in progress, I would not be the place I’m now, working and finding out. If we do not present up, we do not hunt, we do not complain, we get used to it and settle in, as a result of no one sees us,” he concludes.

A quadriplegia is ready for workers on the London airport for greater than an hour and a half – Photograph: Replica/Twitter

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